FAQ

To make a purchase on our online store, simply follow these simple steps:

• Browse through the products and add desired items to your shopping cart.
• When you’re ready to complete the purchase, go to the cart and follow the instructions to proceed to checkout.
• Fill in the required information, including the shipping address and payment options.
• After reviewing and confirming your order, click “Complete purchase” to finalize the process.

We accept various forms of payment, including credit cards, bank transfers, and payment through online payment platforms. During the checkout process, you’ll be able to choose the most convenient payment option for you.

The delivery time varies depending on the delivery location and the selected shipping option. Typically, the estimated delivery time will be provided during the purchase process and can range from a few days to a few weeks, depending on product availability and the recipient’s location.

Yes, after the shipment is confirmed, we will provide you with a tracking number that you can use to track the status of your order. This tracking number will be sent to your contact email.

If you receive a damaged or defective product, we apologize for the inconvenience. In this case, please contact our customer service as soon as possible, providing details and photos of the issue. We will do our best to resolve the situation and replace the product or offer a refund as needed.